Privacy

Our Privacy Policy has been updated effective June 1, 2023.

This privacy policy (this “Privacy Policy”) describes how Alexandra Tiffany collects and uses the information you provide on our website (collectively, the “Service”). It also describes the choices available to you regarding our use of information about you and how you can access and update this information. By using, accessing or participating in the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions of Use.

If you have questions or complaints regarding our Privacy Policy or practices, please contact us at [email protected]

We may change our Privacy Policy at any time. If we do this, we will post the updated Privacy Policy here and update the “effective date.” We may also notify you of any changes (in accordance with applicable law). Any revisions to this Privacy Policy will become effective on the effective date. If you do not agree to the updated Privacy Policy, do not use, access or participate in (or continue to use, access or participate in) the Service. We encourage you to periodically review this page for the latest information on our privacy practices.

The Information We Collect

When you use the Service you provide us with two types of information: (i) information you submit via the enquiry form and (ii) information regarding your use of the Service collected by us as you interact with the Service.

(i) Information You Provide to Us

Through the form enquiry process you may provide us with your name, company affiliation, email address, telephone number, physical address.

(ii) Information We Collect When You Use the Service

When you enter the Service, we may collect your browser type and IP address. This information is gathered for all Alexandra Tiffany visitors. In addition, we collect and store certain information through the use of “cookies”, data analytics tools like Google Analytics and Pingdom, and other third party technologies to understand how you use the Service and interact with Alexandra Tiffany advertisements to learn what content is popular, improve your Service experience, to serve you better ads on other sites, and to save your preferences. A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. We also use persistent cookies to remember sign-in status, coupon availability, search preferences, and Space origination information so that you do not have to enter it again the next time you visit. Session cookies disappear after you close your browser. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Service. Our third party partners may also employ clear gifs, images, and scripts that help them better manage content on our site. For more information on how Google uses data when you use our partners’ sites or apps, visit www.google.com/policies/privacy/partners/.

When you download our brochure or access our website, we may automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).

Do Not Track

We do not collect personally identifiable information from you to track you over time and across third party websites. As a result, we do not specifically respond to web browser Do Not Track (“DNT”) signals.

Minors

Alexandra Tiffany does not knowingly collect or solicit information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for Alexandra Tiffany or send any information about you to us, including your name, address, telephone number, or email address. No one under age 18 may provide any information to or on Alexandra Tiffany. If you believe that we might have any information from or about a minor under 18, please contact us.

Use of Information Obtained by Alexandra Tiffany

We use the information about you to:

Provide the Service;
Maintain the security and safety of the Service;
Provide customer support;
Promote the Service;
Improve the Service; and
Respond to legal proceedings and obligations.

When you use the Service you may submit information and content to your Profile, send messages, perform searches, submit reviews, and otherwise transmit information to other Users. We store this information and registration information so that we can provide you the Service and offer personalized features. We also use information about you to verify your identity and maintain your account, settings and preferences, as well as to manage payments and reservations. Once you register with Alexandra Tiffany, you may create your Profile. Your Profile information, as well as your contact information, are displayed to other Users, including Hosts at whose Spaces you make or request reservations. We may communicate with you regarding your experience with the Service and/or to collect feedback regarding your experience. We may occasionally use your contact information to send you notifications regarding new services offered by Alexandra Tiffany and its partners that we think you may find valuable. Alexandra Tiffany may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt-out of such emails by following the unsubscribe option included in each email, although Alexandra Tiffany reserves the right to send you transactional and relational emails about your account and use of the Service. Alexandra Tiffany provides push notifications for upcoming reservations. To turn off push notifications, please edit your personal settings on your device.

Profile information and your reservation activity are used by Alexandra Tiffany primarily to be presented back to and edited by you when you access the Service and to be presented to other Users. The amount of such information presented to other Users will depend on your relationship with those Users (e.g., whether they are following you, or you are following them, as permitted by the Service, or whether you were referred to the Service by them). If you register for the Service via a referral from a Professional, Alexandra Tiffany will inform the Professional when you register for the Service and begin browsing listings on the Service, and will provide the Professional with information regarding reservations that you book. In some cases, other Users may be able to supplement your Profile or contribute information about your Space (if you are a Host), including by submitting comments and reviews. You consent to Alexandra Tiffany making such information available to other Users and the public. You may change the privacy settings of your profile through your account portal. Information from your Profile may be available to our third-party service provider for search engines. This is primarily so that potential users may be able to find you.

Alexandra Tiffany may use non-identifiable aggregate data (based partly on IP addresses) and other information collected through the Service to analyze Service usage and system performance, as well as verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies to the extent necessary to promote the safety and security of the Service and in protecting our rights and the rights of others. We may also use such information to develop new features and services, to prevent, find and resolve software or hardware bugs and issues, and to monitor and improve our operations and processes.

We may use information about you to provide customer support. To do this, we may use such information to respond, investigate and assist you in resolving questions or issues you have regarding the Service.

Sometimes the law, government entities or other regulatory bodies impose demands and obligations on us with respect to the services we seek to provide. In such a circumstance, we may use information about you to respond to those demands or obligations.

Sharing Information About You with Third Parties

We will share information about you with third parties only in the ways that are described in this Privacy Policy. We share your Non-Public Information with third parties only in limited circumstances where we believe such sharing is reasonably necessary to offer the Service, legally required or permitted by you.

Links

Alexandra Tiffany may contain links to other websites. We are not responsible for the privacy practices of other web sites. We encourage Users to be aware when they leave the Service and to read the privacy statements of those web sites. This Privacy Policy applies solely to information collected by Alexandra Tiffany via the Service.

Social Media Widgets

Our Service includes social media features, such as the Facebook Like button, and widgets like the ShareThis button or interactive mini-programs that run on the Service. These features may collect your IP address, which page you are visiting on the Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Service. Your interactions with these features are governed by the privacy policy of the company providing it.

Security

Alexandra Tiffany takes reasonable precautions to protect Users’ Non-Public Information. Your account information is located on a secured server behind a firewall. When you enter sensitive information, such as a credit card number on our order forms or transmit location data, we encrypt the transmission of that information using secure socket layer technology (SSL).

If you have any questions about this Privacy Policy please contact us.